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Your Best Choice in Baltimore!
Information Collection and Use
We collect both anonymous information and personally identifiable information through our website.
Examples of the types of anonymous information that we collect from visitors to our site include internet protocol (IP) addresses, dates and times of visits, number of clicks, pages or products viewed, browser types and search engines. The anonymous information we collect is not linked to any of your personally identifiable information until you voluntarily provide that information to us, in which case some otherwise anonymous information may be connected to your personal account or personal information. Anonymous information is aggregated and used to administer and improve our website, to track and analyze visitor activity and usage, and for research and marketing purposes.
Personally Identifiable Information
When you voluntarily provide information to establish an account or on applications, forms, surveys, contests, sweepstakes and other features of our site, such as your name, password, street address, email address, phone numbers, social security number, date of birth, employment, income and residence information, we collect it. We collect information about your transactions with us or others. In order to serve you and respond to your requests, we receive information from third parties, such as consumer reporting agencies, credit references, employers and insurance agencies, such as your credit score, credit history, credit worthiness and information that we obtain to verify such things as your employment history or that your insurance coverage is in force.
We may combine previously anonymous information with information you provide to us and we may combine information you provide with information we receive about you from third parties. We also may combine information we collect offline with information collected through our site.
Disclosure of Information to Others
We do not currently rent or sell your name, address, email address or other personal information to any third party. We may use and disclose some or all of your information to third parties as described in this policy. If we do, we require these third parties to keep your personally identifiable information secure in accordance with federal requirements, such as the Gramm Leach Bliley Act, where applicable.
Service Providers/Marketing Partners
We provide information to third parties who perform services on our behalf. For example, we share information with third party financial companies to process or administer transactions requested or authorized by you. We also share information with third party financial companies with whom we have joint marketing agreements and with other vendors who assist us in operating this site, servicing accounts, maintaining the security of our systems and records, administering and enforcing our accounts, processing your transactions, providing services to our dealerships or our customers and responding to customer inquiries and requests. Sometimes, outside firms are engaged to help us market our products and services. We provide information to these third party service providers to enable them to perform contracted-for services on our behalf. We require these third parties to keep your personally identifiable information secure in accordance with federal and other applicable requirements. They are not permitted to use your information for their own, or any other purposes. We may also share information if you are a winner of a sweepstakes, contest, or promotion, for example, by publishing a winner’s list publicly.
Manufacturers, Government Agencies and Successors
We are required to report sale-related information to the manufacturers of our vehicles and parts, and to government agencies. We share information with consumer reporting agencies, consistent with applicable laws. We may share information in connection with a proposed or actual sale of part or all of our dealerships or certain of their assets. We also disclose information about you to third parties in certain other circumstances, as permitted by law, or to process a transaction that you have requested.
We will share information as required to comply with the law, or when we have a reasonable belief that disclosure is necessary to protect or defend our rights and/or to comply with a judicial proceeding, subpoena, court order or legal process. We may also share information at the request of a government agency or investigatory body, or for purposes of investigating or preventing fraud or unlawful activity.
The security of your information and that of our other customers and potential customers is very important to us and we take commercially reasonable steps to protect the personally identifiable information that we collect through our website. For example, we maintain physical, electronic, and procedural safeguards that comply with federal standards and are generally used by our industry to guard your non-public personal information. Nevertheless, given the nature of the Internet and the fact that network security measures are not foolproof, we do not guaranty the absolute security of your information, nor do we guaranty that the information you provide will not be intercepted while you transmit it from your computer or device, over the Internet, or along third party networks, to our systems.
However, when our site intends to receive and transfer certain types of sensitive information (such as social security numbers), that information is encrypted and is protected with 128-bit or greater SSL encryption software, an industry standard for reputable organizations. While on a secure page, such as our credit pre-approval application form, you will note that the website address will begin with https://.
WHAT DOES GLADDING CHEVROLET, INC. DO WITH YOUR PERSONAL INFORMATION?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
Social Security number and income
Account balances and payment history
Credit history and employment information
When you are no longer our customer, we continue to share your information as described in this notice.
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reason we choose to share; and whether you can limit the sharing.
Reasons we can share your personal information
Do we share?
Can you limit this sharing?
For Our Everyday Business Purposes Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus.
For Our Marketing Purposes To offer our products and services to you
For joint marketing with other financial companies
For our affiliates' everyday business purposes Information about your transactions and experiences
For our affiliates' everyday business purposes Information about your creditworthiness
We do not share
For our affiliates to market to you
We do not share
For our nonaffiliates to market to you
We do not share
Who We Are
Who is Providing This Notice?
Gladding Chevrolet, Inc.
What We Do
How does Gladding Chevrolet, Inc. protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Gladding Chevrolet, Inc. collect my personal information?
We collect your personal information, for example, when you
apply for financing
give us your income information or provide employment information
provide account information or give us your contact information
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies
Why can't I limit all sharing?
Federal law gives you the right to limit only
sharing for affiliates' everyday business purposes- information about your creditworthiness
affiliates from using your information to market to you
sharing for nonaffiliates to marked to you
State laws and individual companies may give you additional rights to limit sharing
Companies related by common ownership or control. They can be financial and nonfinancial companies.
Our affiliates include companies with a J.B.A. name such as dealerships and financial companies.
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
We do not share with nonaffiliates so they can market to you
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
Notification of Changes